RapidIdentity Product Guide

User Files Module

The Files Module provides a central location for files used across teams, departments, or other groups. Administrators configure these file shares with permissions at various levels so that different levels of access are provided based on what each user's role or attribute requires.

RapidIdentity currently supports Windows File Share, Amazon S3, or a cloud storage service such as Box.com. However, Google Drive and Dropbox are not currently supported.

Upon accessing the Files Module, the available Shares appear in the left menu.


The File Shares left menu is the main option available to Users upon accessing the Files Module; module settings are not available at this permissions level.

Click on the file share to be accessed. All available Folders and Files are available with different action buttons in the action bar depending on the file share level selected:

  • Root Folder (the main folder of the file share)

  • Subfolder (any folder created within the root folder or another folder within it)

  • File (individual files can be selected and acted upon in a variety of ways)

Files and folders can be moved by dragging and dropping between frames or into folders within the same frame. Right-clicking on an item pulls up a menu with options to Copy, Cut, Paste, or Delete.

Table 3. Action Buttons by Fileshare Selection Level

Action Buttons Available


Selection Levels Where Active

Create Folder

Create a subfolder in the folder currently selected



Upload a file to whichever folder is currently active (root or any level of subfolder)



Delete the selected object

Subfolder, File


Rename the selected object (subfolder or file)

Subfolder, File


Download the selected file

File Only

Make Public

Make the selected file available as public access


This is only available for files hosted on Amazon S3 file shares, and will only be visible if configured by a system administrator

File Only


Opens in the browser-registered application associated with the file type or extension on the local workstation. If no application is registered for the file type, then the file will be downloaded. The mechanisms used to associate file types with applications varies with the browser and operating system

File Only