RapidIdentity Product Guide

Update Challenge Responses

Users can update challenge responses and, depending on administrator configuration, create and answer user-defined challenge responses, and create and answer questions in which a Support Team member can ask to verify an account.


Follow these steps to update challenge responses:

  • Click Update Challenge Responses.

  • Answer the challenge questions, and if allowed, create and answer any user-defined or Support Team questions. Once all of the Challenge Policy requirements are met, a green checkmark displays and the Save button enables.

  • Click Save.