Update Challenge Responses
Users can update challenge responses and, depending on administrator configuration, create and answer user-defined challenge responses, and create and answer questions in which a Support Team member can ask to verify an account.
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Follow these steps to update challenge responses:
Click Update Challenge Responses.
Answer the challenge questions, and if allowed, create and answer any user-defined or Support Team questions. Once all of the Challenge Policy requirements are met, a green checkmark displays and the Save button enables.
Click Save.