RapidIdentity Product Guide

Self-Service Interface

The new interface self-service options are accessible upon clicking the authenticated username and selecting the available options.

Depending upon how administrators configure RapidIdentity, users can perform several self-service actions. Administrators will have access to all of the options, but users will only be able to see the options that match the delegation permissions for that user.

Note

The options listed here are defined by how administrators set up the Delegation actions. These represent the MY type actions and will appear in order of configuration.

Self_Service_Menu_-_Admin2.jpg
  1. Edit Profile through Profile Settings.

  2. Perform actions as other users through Proxy As

  3. Users can Change Password

  4. Users can Update Challenge Responses

  5. If applicable, users can generate a QR Code. The type will depend on configuration, but there are two available options:

    1. Insecure QR Code - Can be used as an initial authorization instead of entering a username, but users will still be required to enter a password or another type of secondary authentication step

    2. Secure QR Code - Can be used as full authorization instead of entering a username and password or another type of secondary authentication step

  6. If applicable, users can Reset TOTP

  7. If applicable, users can Reset Pictograph

  8. If applicable, users can Delete FIDO

  9. If applicable, users can Manage FIDO

  10. If applicable, users can Enroll, Update, or Delete a Mobile Device

  11. At the end of a session, choose Logout.