RapidIdentity Product Guide


Follow these five steps to create a new account using OTP Key:

  1. Access the service provider's account security section to enable multi-factor or 2-factor authentication; service providers vary in how this setting is labeled and organized.

  2. The service provider should have a screen with a QR Code to scan and provide the option to enter a secret key. Some service providers display the secret key by default while others provide a link to reveal the secret key.

  3. Click Enter OTP Key.

  4. Enter the secret key (up to 64 characters), the issuer name (i.e. Service Provider), and the username for that service.

  5. If you want this account to be password protected with a PIN, enable Secure Account and then enter and confirm the PIN on the next screen. Secure Account requires entering the PIN to access the OTP token and to reveal the OTP secret. If you feel a PIN is not necessary, click Submit.

  6. The new account will be created automatically.